Which concept is about keeping promises to the client?

• A. Confidentiality
• B. HIPAA
• C. Fidelity
• D. Informed Consent

Answer: (C)

Fidelity means being faithful to the commitments you make to clients, keeping promises, and acting consistently so that clients can trust you. It’s about following through on what you say you will do, honoring agreements, and prioritizing the client’s interests through reliable, trustworthy behavior. This directly captures the idea of “keeping promises to the client,” which is the essence of fidelity in professional relationships.

Confidentiality is about protecting information shared by the client and not disclosing it without permission. HIPAA refers to the regulatory standards for protecting health information. Informed consent involves giving enough information for a client to make an informed choice and obtaining their voluntary agreement. While all are important ethics and privacy concepts, fidelity best matches the act of keeping promises and maintaining trust.